Privacy Policy — EchoArenas

Last updated: 13 May 2026

EchoArenas ("we", "us", or "our") operates the website located at https://echoarenas.pro (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

Submit our contact form (name, email address, and message content)
Subscribe to our newsletter (email address)
Register interest in tournament events (name and email address)

1.2 Information Collected Automatically

When you visit our Site, certain information is collected automatically, including:

IP address and approximate geographic location
Browser type and version
Operating system
Pages visited and time spent on each page
Referring website or search engine
Date and time of your visit

This information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide customer support
To send you our newsletter if you have subscribed (you may unsubscribe at any time)
To notify you about tournament registrations and events you have expressed interest in
To analyse Site usage and improve our content and user experience
To detect and prevent fraudulent or abusive activity
To comply with applicable legal obligations

3. Legal Basis for Processing (Australian Privacy Act 1988)

We process your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our legal bases for processing include:

Consent: Where you have provided explicit consent (e.g., newsletter subscription)
Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our Site
Legal obligation: Where we are required to process your data to comply with applicable law

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers: Third-party vendors who assist us in operating our Site (e.g., email delivery services, analytics providers). These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
Legal authorities: Where required by law, court order, or governmental authority.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information (subject to legal obligations)
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us at [email protected] or through our Contact page.

8. Cookies

Our Site uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please read our Cookie Policy.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: Level 12, 680 George Street, Sydney NSW 2000, Australia
Contact form: echoarenas.pro/contact

You may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you have a privacy complaint that we have not resolved to your satisfaction.